Privacy Policy

Last updated: April 2026

Who We Are

This Privacy Policy applies to Philip Faulkner trading as Netizen 9, registered as a sole trader in the United Kingdom. We are the data controller for personal data collected through this website.

ICO Registration: C1901798 — Contact: contact@netizen9.uk

What Data We Collect

When you use the contact form on this website, we collect:

We do not collect any sensitive personal data and we do not use automated decision-making or profiling.

Our Platforms

The coaching platforms operated by Netizen 9 (CB Connect, Asia Connect and client-specific platforms) are designed to collect no personal data. Users access platforms via institutional codes and do not create accounts. No names, email addresses or personal identifiers are stored by any Netizen 9 coaching platform.

How We Use Your Data

We use your personal data solely to respond to your enquiry and conduct follow-up correspondence related to it. We do not use your data for marketing purposes without your explicit consent. We do not sell, rent or share your personal data with any third parties except as described below.

Legal Basis for Processing

We process your personal data on the basis of legitimate interests — specifically, to respond to a business enquiry you have initiated. You may request deletion of your data at any time by contacting us at the address above.

Data Retention

We retain contact form data for as long as is necessary to respond to and complete your enquiry and for a period of up to 24 months thereafter for legitimate business record-keeping purposes. After this period, your data will be securely deleted.

Third-Party Services

This website uses the following third-party services which may process your data:

Cookies

This website does not use tracking or advertising cookies. Cloudflare may set essential security cookies as part of its infrastructure. You can control cookies through your browser settings.

Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

To exercise any of these rights, please contact us at contact@netizen9.uk. We will respond within one calendar month.

Complaints

If you believe we have not handled your personal data correctly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.